Privacy: contacting us through our website
What personal information do we collect?
We may collect personal data such as your name, organisation name, organisation position, address of organisation, telephone number, and email address. The exact type and nature of information we collect is determined by the information you require and the services we provide.
How do we collect your personal data?
Using our web contact forms, when you send us an email, and over the phone.
How do we use your personal data?
Personal data submitted on this website will be used for the purposes specified in this privacy policy or in the relevant parts of the website. We will collect the information and use it for the purposes for which you have provided it.
We may use your personal information to:
send you email notifications which you have specifically requested or signed up to;
respond to your enquiry or complaint made by you;
send you email marketing where you have specifically agreed to this by consent - you may change your contact preferences and consent at any time by completing this form.
Where do we store your personal data?
We store your data within Autotask, our chosen cloud-based CRM system, and on our secure office network.
How do we keep your personal data secure?
We will not pass on your personal data about you to third parties unless required to do so by law. Any personal information that you provide to Computer Talk Ltd is stored on our secure network.
Your personal data is kept private and secure at all times, and treated in the strictest of confidence.
How do we share your information?
We will never share your information with unknown third parties or suppliers without obtaining prior written consent from you.
We have ensured that Autotask, our third-party provider for cloud-based CRM is GDPR compliant and follows similar security measures and protocols as Computer Talk.
In the event that we receive requests from government departments, agencies or other official bodies, we will only disclose your information if and to the extent that we believe we are legally required to do so (for example, but without limitation, upon receipt of a court order, warrant, subpoena or equivalent).
Except as set out above, we will not disclose your personal data save where we need to do so in order to enforce our rights.
Whenever we share personal data, we take all reasonable steps to ensure that it is treated securely and in accordance with this privacy policy.
What are your rights?
You can withdraw consent, update your preferences, let us know of any changes, or review your privacy at any time. You do this by completing this form.
If you wish to request your personal data or the destruction of your personal data, please do so by contacting gdpr@computertalk.co.uk.
How can you contact us?
If you have any questions about this privacy statement, the practices of our website or your dealings with us please contact: