support point

ComputerTalk is currently working on a new platform to deliver a dedicated online support procedure for contracted customers. More information will follow shortly,.

For immediate assistance please call 020 8595 7744 or eMail support@computertalk.co.uk where a member of our friendly support team will be happy to help with your enquiry.

remote assistance

Are you experiencing a technical problem right now?

Our remote support service can allow a Computer Talk qualified technician to view your desktop and share control of your keyboard and mouse to get you on you up and running as quickly as possible.

How does it work?

A member of our support team will talk with you first to determine the nature of the problem.

Once this has been determined you will be provided with a Session ID and directed back to this support page where you will enter the ID in the box below and press connect to activate the support session.

With your permission our engineer will then will in a positionto view your screen and share control of your keyboard and mouse.

You remain in full control of your computer at all times and maintain control of your keyboard and mouse giving you the ability to terminate the session at any time.

There are no additional plug-ins or downloads required for this session and nothing is left on your computer after we terminate the session.