what do our schools say about us?
The installation team were so considerate
I just wanted to convey how delighted we are with our new Hall AV system that was installed this week. The finished project is exactly what we required and the installation team were so considerate, a pleasure to work with. I would be most grateful if you could pass my positive feedback to the relevant people including management. Many thanks.
Computer Talk gave us honest advice during their support.
I knew that the fault was being attended to as soon as possible. I was kept informed by phone and email as to the progress that was being made.
The Williamson Trust...have been extremely impressed with the quality of the work carried out [by Computer Talk]
From working with Computer Talk now for a few years, all work carried out has been to the the very highest of standards and now having continued to carry out the same level of professionalism across all sites within The Williamson Trust. Without a doubt, we would definitely recommend Computer Talk to another school.
The recent project with Computer Talk has allowed our staff and students to have access to the very best resources on equipment and infrastructure. From the quote request stage right through to the final write off of work carried out by the engineers, it is without a doubt the very best best I have experienced in the 15 years I have worked within the education sector.
I would just like to say that with all work that has been carried out by Computer Talk at all of our schools within The Williamson Trust, myself and any staff concerned have been extremely impressed with the quality of the work carried out, and also the professionalism of the Engineers whilst on site both during term time and the holiday periods.
Support, procurement and value for money[...]under one umbrella...
Support, procurement and value for money are top level targets for any Network Manager within an education environment. It is paramount that you find companies that offer this, as the decision has ramifications for thousands of pupils for many years, it has to be right, the first time.
We continue to work with Computer Talk as we get all three under one umbrella, and this has been track proven over the last 17 years. Size of the project doesn’t matter; if I need a new IT suite, support with an issue on a server or multiple projector installations, I know that we are in good hands.
Staff are reliable and trustworthy...contribution from Computer Talk[...]has been invaluable.
Computer Talk have undertaken work for the school over the past several years and we have renewed our Managed Service Support continually which demonstrates how satisfied we are with their services. Computer Talk have undertaken numerous works throughout the school to include Cabling and AV Systems both small and larger projects and have always been carried out with the highest quality service and in the most professional way. Staff are reliable and trustworthy.
The school has benefited from prompt service when in difficulty on a number of occasions which is paramount to our school business including staff and young people. We rely on up to date information and guidance, with specific regard to our need for services and equipment and the contribution from Computer Talk in this respect has been invaluable.
Computer Talk were highly recommended to me 4 years ago and I have no hesitation in recommending them as highly now.
Computer Talk worked with us to find a server solution that not only met our requirements, but also met our financial constraints. Their expertise and knowledge was second to none, and they were happy to answer all of my questions (however trivial) promptly. Having a named account manager and a dedicated team on hand all day and throughout all of the holidays eliminates any problems. Just recently over Easter, a technician accessed my school laptop whilst I was at home...
I am always able to contact the helpdesk quickly
Computer Talk provide routine service visits to Winston Way Primary School. We have a good working relationship where issues are dealt with and resolved quickly and efficiently. The technicians are professional and skilled, and they resolve IT related issues effectively.
I am always able to contact the helpdesk quickly and get my query resolved. I would just like to thank Simon C who is polite and efficient in addressing all the queries he was given when he visited our school. He showed professionalism and had a good understanding of how to resolve the issues we were having.
Another school recommended Computer Talk to us[...]and what a good recommendation it was!
Another school recommended Computer Talk to us as we were looking to invest in IT…and what a good recommendation it was! The staff at Computer Talk have assisted us in upgrading our IT infrastructure, including the installation of wireless, a new server, office migration, and interactive solutions. They have done a fantastic job and offered excellent, tailored advice and support along the way. All the staff, from management through to the technicians have been knowledgeable, helpful, pro-active and patient. Emails are replied to promptly and there has been no waiting around at any stage in the process.
Having bought into their hands-on support package, we continue to work with Computer Talk and find their fortnightly visits and the remote service they offer excellent. Their paperwork is thorough, from detailed quotes to the log of work completed on each visit. We look forward to working with them on our continuing journey of IT in our school.
They were friendly and pleasant to all staff and children whilst working on site.
The installation team were excellent throughout the whole two weeks...When working in the classrooms they communicated with the teachers and provided them with support when needed. They were friendly and pleasant to all staff and children whilst working on site. We also received technical support for all members of staff without interrupting lessons. The technical installation team made adjustments to their timetable to suit staff. Thank you for a quick and efficient install.
Your technical support team are efficient, helpful and effective in supporting our new system.
I would like you to pass on my thanks for the help I have received from your technical support team who have been very efficient, helpful and effective in supporting our new system. Inevitably with a new system there will be a learning cure on our behalf and Computer Talk's team have been really helpful going through what for them must seem relatively simple fixes in a straightforward and very supportive way. Maybe you should think of setting up a training centre or buying in support work!
Thanks to Computer Talk, our new school now has a more efficient and reliable network and is getting stronger thanks to their support.
We initially started using Computer Talk in 2013. They have consistently provided an excellent service. Computer Talk provide the service they say they will and have always done everything on time and to budget. With their skills, knowledge and commitment to excellence we have upgraded our infrastructure and added to it.
Thanks to Computer Talk, our new school now case a more efficient and reliable network and is getting strong thanks to their support. I would not hesitate to recommend Computer Talk to any organisation in need of ICT support.
The project completed on time, on budget and with no major issues.
As a fairly new company we were nervous on choosing a partner for our IT equipment as it was imperative we got it right, first time.We initially approached 5 IT companies to undertake the work including Computer Talk as they were a local well established company. Andrew’s team were professional and knowledgeable taking time to understand what we looking to do as a business and recommending the most cost effective way of achieving it. We also gave them a very tight installation program for the new offices and they pulled out all the stops to ensure we were up and running on time. The project completed on time, on budget and with no major issues. The installtions team where a pleasure to be around and it gives me great pleasure to recommend, Andrew, his team and all at ComputerTalk.
Thanks to everyone at Computer Talk for such an excellent service.
We have been working with Computertalk for just over a year now; we have been really impressed with their service and have just renewed our contract with them. They were happy to take over our existing system, with a few initial alterations and support us with this network. They wrote an excellent report about the current system and gave suggestions and options to improve and upgrade our network. What we have really appreciated are the various options that have been presented to us, with pros and cons discussed, as well as different pricing options, being considered. There has never been ‘a pushy sales pitch’, they have always listened to our needs and given us advice and choices based on those needs, as well as introducing us to services and products we had never heard of!
We have always had a very prompt and professional service from all of the staff at Computertalk, with staff willing to take the time to talk us through strategies, or coming into school, to find solutions to problems and even being very patient with us when the solutions were very simple! We now have a system that runs very effectively, with school staff so impressed by the speed of the network and the reliability of the equipment, but most of all, having ‘remote access’ and being able to work from home.
The Computer Talk Support Team provide me with an excellent service; finding solutions very quickly, and discussing the fixes in case of future occurrences.
Since we have moved away from County, we have had much more freedom to purchase and maintain our own equipment, including iPads. The Computer Talk Support Team provide me with an excellent service; finding solutions very quickly, and discussing the fixes in case of future occurrences. They have also supported me with 'on the job' training, talking me through the procedures whilst I am fixing a problem. Computer Talk have even spent a couple of days with me in school, meaning there are many tasks I am not able to complete, including building new machines and the installation of software onto the server (which saves an engineer costs to the school). I would fully recommend Computer Talk to any school.